Policies

At Femaura, we are committed to upholding the highest standards of professionalism, transparency, and inclusivity in everything we do. Our policies ensure that clients, partners, and staff can trust in the integrity of our services. We believe in fostering a safe, fair, and respectful environment for all individuals, with particular focus on supporting Deaf clients through accessible and culturally sensitive practices.

1. Financial Management Policy

We adhere to strict financial management guidelines to ensure transparency and responsibility in all financial matters. This policy covers budgeting, financial reporting, and the allocation of resources to ensure sustainability and accountability.

2. Vulnerable Customer Policy

Our Vulnerable Customer Policy ensures that we provide extra care and support to individuals who may be in vulnerable situations. This policy is designed to protect those who may require additional assistance in accessing our services, ensuring their safety, dignity, and well-being.

3. Privacy Notice

Femaura is committed to protecting the personal data of our clients and partners. Our Privacy Notice explains how we collect, store, and use personal information in compliance with data protection regulations, ensuring confidentiality and security at all times.

4. Impartiality Policy

We guarantee that all services provided by Femaura are conducted in a fair and unbiased manner. Our Impartiality Policy ensures that no individual is discriminated against based on race, gender, disability, or any other characteristic, promoting equality and respect for all.